Accessibility Policy

White Oak Blinds Customer Service Policy

At White Oak Blinds, we are committed to providing an exceptional experience for all our customers, including those living with disabilities. We believe in creating an accessible, inclusive environment where every customer feels valued and respected.

Accessibility and Accommodation

Mobility Assistance

If you have mobility challenges, our staff will gladly bring product samples directly to you, whether at your home or within our showroom. We are here to ensure you can view and select the best options for your needs comfortably.

Communication

We strive to make all our communications clear and accessible. Whether in person, over the phone, or via email, we ensure that all customer interactions are conducted with patience and clarity. If you require any communication in alternative formats (e.g., large print, email instead of phone calls), please let us know, and we will do our best to accommodate your needs.

Service Animals

We welcome customers with service animals and will accommodate them in our showroom, during consultations, and at installation sites.

Feedback and Improvement

We value your feedback and are continuously working to improve our services. If you encounter any barriers or have suggestions on how we can enhance your experience, please contact us. Your insights help us better serve you and others.

Commitment to Inclusivity

White Oak Blinds is dedicated to serving all customers with dignity and respect. We are committed to learning and adapting our practices to ensure that everyone can enjoy our products and services without limitations.

Thank you for choosing White Oak Blinds. We look forward to assisting you with your window treatment needs in a way that meets your unique requirements.